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Upgrading From Bitdefender Ts 2012 To 2013 Didn't Work

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surban2
surban2
in General

I tried both the suggested methods for upgrading mt BD TS 2012 install to the new BD TS 2013 version. It kept giving me a invalid key when I entered my 2012 license key. Also, I checked My Products list. I'm very confused since I have valis subscriptions for both 2009 and 2012 running. Is there any way to combine those? I have no idea how I have 2 diffrent ones going.


Thanks for any help you can give me.

Comments

  • rootkit
    rootkit ✭✭✭
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    Hello :)


    Welcome to the forums!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!

  • surban2
    surban2
    Options
    Hello :)


    Welcome to the forums!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!


    I sent a PM just now with requested info.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I will send you a solution via PM in a few minutes.


    Thank you for your patience.


    Have a great day!

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