Upgrading From Bitdefender Ts 2012 To 2013 Didn't Work

surban2

I tried both the suggested methods for upgrading mt BD TS 2012 install to the new BD TS 2013 version. It kept giving me a invalid key when I entered my 2012 license key. Also, I checked My Products list. I'm very confused since I have valis subscriptions for both 2009 and 2012 running. Is there any way to combine those? I have no idea how I have 2 diffrent ones going.

Thanks for any help you can give me.

rootkit

Hello

Welcome to the forums!

Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.

DO NOT POST THEM ON THE FORUMS!

Thank you!

surban2

Hello

Welcome to the forums!

Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.

DO NOT POST THEM ON THE FORUMS!

Thank you!

I sent a PM just now with requested info.

rootkit

Hello

I will send you a solution via PM in a few minutes.

Thank you for your patience.

Have a great day!