Print Over Internet

fireblade

Hello!

I have a printer outside my local network, that is in another warehouse, and I need to print there over the internet, but I can't do it if I have the bitdefender firewall enabled. If I disable the bitdefender firewall I can print to that printer. Even before I install Bitdefender I could print to that printer with windows firewall enabled.

So, how can I open my bitdefender firewall so I can print to printers outside my local network.

Thanks and sorry for my bad english.

Miguel

peleus

What you can do is check what tcp port which is being used on this connection and go ahead and white list that port onto the firewall. Good luck.

fireblade

The tcp port is 9100 but I can't add this port to the exceptions/white list, I only can add applications to firewall exceptions. Is there a way do add a port to firewall exceptions??

Thanks

rootkit

Hello

A product update was released. Your build should be 16.24.0.1682(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=164968

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.

fireblade

Hello

A product update was released. Your build should be 16.24.0.1682(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=164968

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.

Hello!

I have the Portuguese version which is 16.18.0.1406 build. When do you expect that the 16.24.0.1682 build will be available for Portugal, so I can test if this situation is solved?

Thanks

Georgia

Hi fireblade,

The latest build version for Brazilian & Portuguese kit is 16.25.0.1710 . Could you please tell me if the printer issue is solved now?

fireblade

Hi fireblade,

The latest build version for Brazilian & Portuguese kit is 16.25.0.1710 . Could you please tell me if the printer issue is solved now?

Hello!

My build is 16.24.0.1684 and the problema is not soved.

Can you help me?

Thanks

fireblade

Is it possible to add 'spoolsv.exe' to firewall application rules to allow reach and print to printers outside local network?

Georgia

Hello all,

A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.

In order to upgrade to the new version please follow the steps below:

http://forum.bitdefender.com/index.php?act...f=366&id=58

From now on, post in this area of the forum in case you encounter further issues after the upgrade:

http://forum.bitdefender.com/index.php?showforum=360

Thank you.