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Problem With Bitdefender 2013 Dirver (gzflt.sys)

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About the driver on bd 2013 "gzflt.sys". This driver somehow causing my computer to start-up, I'm getting Blue Screan of Death (BSOD) whenever I start my laptop. I'm getting error "System_Service_Exception, Error Code:0x0000003b". This problem started happening when I upgraded my bitdefender 2012 to 2013. Please let me know if you know how to solve this problem///


thanks,

Comments

  • rootkit
    Options

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • mihai.manole77
    edited April 2013
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    gzflt.sys driver can't agree with wimfltr.sys driver? Why?


    I'm getting the same Blue Screen of Death (BSOD) whenever I try to mount a .wim file with imagex.exe file version 6.0.6001.18000 (longhorn_rtm.080118-1840) in my winXP SP2 SO. How to mount a .wim file without to conflict with this gzflt.sys driver?

  • Georgia
    Georgia ✭✭✭
    Options

    Hello Mihai and welcome :)


    To further investigate the situation and come with a fix, please post here a support tool log


    http://forum.bitdefender.com/index.php?showtopic=29927


    and the latest logs from C:\Windows\Minidump


    If the files are too big to attach, upload them on


    http://www.sendspace.com or http://www.mediafire.com


    and post the download link.


    If you were already asked to generate these logs, disregard the above message and just post the ticket ID.


    Thank you, have a beautiful weekend ahead!

  • Do you have MSI burner? Try to remove it. smile2.png

  • I'm sorry, not knowing why I have not anymore this issue. :(

  • mihai.manole77
    edited May 2013
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    I'm sorry, not knowing why I have not anymore this issue. :(


    :D I found it! The problem appears only when I mount a network file (.wim), not a local one.


    The latest logs from C:\Windows\Minidump: http://www.sendspace.com/file/jqpi1r

  • Here's another thing that will cause a BSOD related to gzflt; set up lights out restore in Norton Ghost 15. BSOD every time, culprit identified as gzflt. XP Pro SP3