Auto Update Not Working Bd Ts 2013/win 7 Pro 64

Longerhim · October 2012

Auto Update (AU) does not work.

I have DB TS 2013 - just upgraded to 16.23.0.1637

AU did not work properly on BD TS 2012 and is not working in BD TS 2013.

I have to manually click the update button.

When I manually click update - it updates normally.

I have a wifi broadband connection. I am using Windows 7 Pro 64

Windows Action Centre tells me if it has not updated - sometimes it does not update for days.

I used the in-built help to submit a ticket but got no response.

Hope you can help me.

norrik · October 2012

You'd better ask at yahoo answers!More chances to get a reply...

That from an ex-customer.

rootkit · November 2012

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

If the file is too big to attach it, upload it on

or

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

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