Product Registration Failing

waholmes1967

Recently bought BitDefender total security 2013 and have installed on three computers. However, when I go to register on MyBitdefender it fails saying the key was already in use.

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

rootkit

Hello

I can not download that file, please resend it.

Thank you!

rootkit

Hello

I will get back to you via PM with further instructions in about 10 minutes.

Take care.