More Installation Troubles

Bfifty2

So, after purchasing BD 2013 as a download with a backup CD, I was unable to get BD to install with the download installer. I am having the Cannot connect to the internet issue with the download application. After a phonecall to BD they send me an email with a download link that doesn't work.

So what are my options now?

Dowload link that DOES NOT work is here

http://download.bitdefender.com/windows/de...ts_2013_64b.exe

Bfifty2

Just to reiterate, the DL links in the forum/provided by BD customer support to no work

columbo

Hi Bfifty2, and welcome

Maybe try the full offline download, and see if you can get it to run from there. Right click on the download, and run as admin, and when it wants to look for an update during the install, deny it, and see if it works that way. http://forum.bitdefender.com/index.php?showtopic=35494

Let us know how it goes

Columbo

Bfifty2

Hi Bfifty2, and welcome

Maybe try the full offline download, and see if you can get it to run from there. Right click on the download, and run as admin, and when it wants to look for an update during the install, deny it, and see if it works that way. http://forum.bitdefender.com/index.php?showtopic=35494

Let us know how it goes

Columbo

Hello Columbo. Have you tried the links recently? They don't work. I am trying to download TS 2013 64bit

werby3

Hello

All downloading links works fine here and never stops working.

Regards!

columbo

Hello Columbo. Have you tried the links recently? They don't work. I am trying to download TS 2013 64bit

Hi Bfifty2, I just tried the link with no problems in downloading it. Could you try a different browser than what you're using, and see if that works.

Bfifty2

Hi Bfifty2, I just tried the link with no problems in downloading it. Could you try a different browser than what you're using, and see if that works.

Cheers guys, I switched browser, which didn't work, so I switched Internet. I guess my netgear router has an internal firewall which stopped the download from the link.

columbo

Nice investigative work Bfifty2 Thanks for letting us know what resolved it for you.

If you have any other follow up questions, be sure to let us know. You can also click on my siggy for the downloadable manual, or click the Help & Support/BD Help, in the right corner of the BD console for that information, which can also be viewed offline.

Cheers

Columbo

rootkit

Hello

I double checked the kits from our servers and they function properly.

Let me know if you have other questions.

Thank you!