Safebox Showing Over 1 Gb Used When Empty

Desmoe

Hi There,

Installed Bit Defender yesterday.. also installed the Free version of Safebox. While learning to use it uploading a few files, deleting them etc.. seems there is a considerable amount of space listed as used while there should be none.

Ive tried several different things.. deleting, deleting the trash on SB via web, delinking and deleting files/linked folder all to no avail.

Assistance with this would be much appreciated

Georgia

Hi Desmoe,

Welcome to the Bitdefender forum.

Please post back and let me know if this issue persists.

Thank you!

Desmoe

Hello Georgia...

Just renewed for another year... upgraded to 2013 total protection. Checked my Safebox and it seems the problem still exists. I'm guessing it has to be reset or something?

Sorry bout the delayed reply,, and thank you for yours.

Hi Desmoe,

Welcome to the Bitdefender forum.

Please post back and let me know if this issue persists.

Thank you!