Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Strange Behavior Of Bitdefender Firewall !

Options

After watching the video online, my Firewall remains active even in the case of a complete shutdown the browser.


post-105258-1352773787_thumb.jpg post-105258-1352773832_thumb.jpg post-105258-1352773894_thumb.jpg


Screenshot #1 explains the behavior of the Firewall after turning off the video and browser (still working).


Screenshot #2 explains calming down the situation when I set Network type to "Untrasted."


Screenshot#3 explains 2 minutes after using "Untrasted" network type and return to the "Home/Office", then all is ok.


The consequence of this issue is vehemently slowdown of my internet connection.


As I said above, I currently have a temporary solution, but we needs permanent !


This problem occurs in the last 20 days.


Current Build: 16.24.0.1682


Thank you !

Comments

  • Hello alexx69


    There is a similar problem and I can assure you that it's an older issue.


    What BDsupport does (when and if appears) is to collect log files (perhaps for their...exhibition) and nothing more.


    You can also see : http://forum.bitdefender.com/index.php?showtopic=39232


    Regards!

  • alexx69
    Options

    Hello werby3,


    Thank you for the confirmation of my problem (of our problem) !


    I saw your topic and I tested links that you posted. ( http://kallien.caster.fm/ http://directory.caster.fm/ )


    I'm pretty sure that we have the same issue(not similiar) with Bitdefender Firewall, but i can´t confirm that I've noticed the problem on time or with more or less delay.


    By the way, it does not change the essence, the problem is still present and needs to be resolved as soon as possible !


    Regards.

  • Hello :)


    ...


    Right now our developers are looking for a solution. The latest build has a new TrafficLight SDK, but the fix for this was not included in the .24 build because when it was reported, the build .24 was in the final testing period.


    I will keep you up to date with this.


    Thank you for your patience.


    Hi,


    That's the response for this issue in this topic: http://forum.bitdefender.com/index.php?showtopic=39232

  • rootkit
    Options

    Hello :)


    This issue is indeed related to http://forum.bitdefender.com/index.php?showtopic=39232 and the discussion will continue in the original topic.


    Thank you!

This discussion has been closed.