Windows Update Not Working

bitdefender internet security 2013 is installed on my laptop. few days back, bitdefender services failed to load. So i uninstalled and then reinstalled bitdefender. Therafter whenever i try to update windows manually i get following message


"windows could not search for new updates Error found Code 80072EE2"


When i disable bitdefender firewall, I can check windows updates properly without any errors. But when I enable firewall, i start getting the same message.


I tried fixing windows update component by microsoft fix it as well as once again i reinstalled bitdefender..but there is no use of it.


Please guide me.

Comments

  • Maybe you can whitelist the ports that are used for Windows updates a a work around for now. smile2.png

  • Maybe you can whitelist the ports that are used for Windows updates a a work around for now. smile2.png


    can you please guide me how to add ports in whitelist? thanks

  • Use Bitdefender in User Mode with IDS and Paranoid Mode ON. And allow the rules when Bitdefender prompt for action. Also add the Windows Update service to the Exclusions.

  • Georgia
    Georgia ✭✭✭

    Hi wasim,


    Do you need further assistance?