***help***automatic Renewal From Www.findmyorder.com

davied
davied
edited November 2012 in General

I have received 2 e-mails from a company who say they are acting on behalf of bitdefender. They say I signed up to automatic renewal and on the 29/11/12 they will debit my account and renew my antivirus.


I tried going to the link as stated, to cancel this but when i put in my order number nothing happens. I have also tried contacting Bitdefender direct but I cant seem to get through to them and have not had any replies to my e-mails.


Has anyone else had this problem ?


Does anyone know how to cancel this automatic renewal?.


if anyone from bitdefender reads this, can you arrange for someone to contact me.


david

Comments

  • rootkit
    rootkit ✭✭✭

    Hi David :)


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:


    201211291007849


    You will be contacted by one of my colleagues soon.


    Thank you.

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