[resolved] Anti-spam Not Working With Thunderbird 17

gheitman

The anti-spam toolbar stopped working since I upgraded to version 17 of Thunderbird. The toolbar is there but it won't activate.

berryracer

The anti-spam toolbar stopped working since I upgraded to version 17 of Thunderbird. The toolbar is there but it won't activate.

Same here, I tried activating it but nothing happens. I even tried to do a manual update for Bitdefender Internet Security then restarted still no luck.

Please tell the guys at Bitdefender to pull their act together!

berryracer

THIS IS THE WORST SUPPORT FORUM ON THE INTERNET!!! DAYS GO BACK WITH NO RESPONSE FROM THE TECH PEOPLE! SAD AND APPALLING SERVICE

saxel

The anti-spam toolbar stopped working since I upgraded to version 17 of Thunderbird. The toolbar is there but it won't activate.

I too have exactly the same problem with Thunderbird v17 on a Vista home premium 32 bit machine since installing Bitdefender.

Otherwise seems to work well.

satirecase3

Same here

peterpink

I am VERY concerned to discover, after ditching McAfee and buying the top rated BitDefender that it does not appear to function with Thunderbird. I have been onto the live chat function and the BD support tool is now (apparently) working - progress bar has been unchanged for about half an hour, "executing tools".

But also, there seems to be a VERY limited set of tabs on my BD control panel - the word "options" appears in the help files, but is totally missing from any of the pages or stages of control that are available to me.

peterpink

Well, after uninstalling and going through installation again, the toolbar IS now available, Thunderbird having asked if it should be permitted.

But still have no OPTION tab anywhere in my control panels.

ttomm46

Same here, I tried activating it but nothing happens. I even tried to do a manual update for Bitdefender Internet Security then restarted still no luck.

Please tell the guys at Bitdefender to pull their act together!

I couldn't agree more Barry..May go back to vipre

Tom

mike1weaver@hotmail.com

I couldn't agree more Barry..May go back to vipre

Tom

So, Is Vipre support any better? Seems all the support people for antivirus stuff do not pay close attention to their forums and expect the users to discuss among themselves.

I know that Symantec really stinks for support unless you PAY more for additional/premium support. Then they are Top Notch!

ttomm46

So, Is Vipre support any better? Seems all the support people for antivirus stuff do not pay close attention to their forums and expect the users to discuss among themselves.

I know that Symantec really stinks for support unless you PAY more for additional/premium support. Then they are Top Notch!

Vipre support including virus removal is free..just call support..forget the vipre torums.

Georgia

Hello,

This issue was resolved in build number 16.25.0.1710 :

http://forum.bitdefender.com/index.php?sho...st&p=169168

Thank you!