Lost A Month By Renewing

loubon
loubon
in General

I recently renewed a 3 license pack for a year. There was a month to go before expiration and now that month is lost as the renewal showed 365 days. I could swear in the past it added any remaining days to the new agreement. Did I do something wrong and is there any way to fix this?

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:


    201212061004114


    We will get back to you via email.


    Thank you.

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