Windows 8 System Restore Not Working Because Of Bd?

satirecase3

Hi I have latest Bd total security and had to do a system restore I chose my date from system restore options and windows did its thing .Windows restarted and I see an error that system was not restored successfully because a antivirus program was running, it told me to turn off any anti-virus and chose my restore options again.I turned off BD antivirus engine and did another system restore, and same error.Can anyone help out? Thks

werby3

Hi,

You have to do that in "Safe Mode" and here's how:

Open "Run" window (Windows key+R) . Type msconfig, press "Enter".

In "System Configuration" window, go to "Boot" tab, select "Safe boot" then "OK" and restart.

On restart, you'll see a list of commands and their numbers.

Push the appropriate number (I think it's 4) to boot in "Safe Mode".

Run "System Restore" and on restart, boot again in "Safe Mode".

"System Restore" should be succeeded.

Then run again msconfig (like above), on "Boot" tab uncheck "Safe boot" and restart.

After all, you'll see "BitDefender"...in red. Look for its issues and if it cannot fix them, try to "Repair" it.

It is so...simple!

Regards!