Not Able To Register Internet Security 2013

aroraishaan

I recently bought a licensed version of Bit defender internet security 2013.I am able to install it properly , but when i am trying to

register it it says "we are unable to validate your license key".

I tried online chat support too and they asked me to get some logs form support tool ,which i already provided them .Still did not

get any response from them .

They have raised a ticket No . 201212051024247 for my issue. Still haven't got a response from them

Please help me resolve this issue. I was really excited about the 2013 version and wanted to get started with it as soon as i

bought the CD . Sadly i am still stuck in the registration process

Would really appreciate if you could help me out here.

Hope to get a quick response from you.

Thanks In Advance

Ishaan

rootkit

Hi Ishaan

You will receive soon an answer via email.

Thank you for your patience.

aroraishaan

Hi Ishaan

You will receive soon an answer via email.

Thank you for your patience.

i GOT an email saying they have done some settings with my serial key and asked me to register again. I tried registering again but it is still not working,.

Please help me out here.

Regards

Ishaan

aroraishaan

Hi ,

My issue has been resolved.

Thanks a lot for your support.

Regards

Ishaan

i GOT an email saying they have done some settings with my serial key and asked me to register again. I tried registering again but it is still not working,.

Please help me out here.

Regards

Ishaan

rootkit

Hi Ishaan

I am glad to hear that.

Happy Holidays!

fahmiazlan

i also got this problem, how to resolve this?

Georgia

Welcome to the Bitdefender forum, FahmiAzlan!

Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.

DO NOT POST THEM ON THE FORUMS!

Thank you.