Another Year. Another Unwanted Renewal Offer...

ValDeez

Last time it was from Avangate, now it's from Digital River.

Digital River gives you the link to your order at www.findmyorder.com and the order number, but they give NO info how to turn off the automatic renewal. All I have are the Order Details.

So how exactly do I turn off my automatic renewal?

rootkit

Hello

Welcome to the forums!

Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.

DO NOT POST THEM ON THE FORUMS!

Thank you!

ValDeez

Umm...

Tried to PM you, didn't go through.

"This message can not be sent because the recipient has their personal messenger disabled or they are in a member group not allowed to use the personal messenger.

This personal message has not been sent"

rootkit

Hello

Please resend, my inbox was full.

Thank you!

ValDeez

Happens to the best of us.

Sent.

rootkit

Hi

Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:

201212071019492

We will get back to you via email.

Thank you.

ValDeez

Problem solved.

Thanks for your help, Christian.

Georgia

Thank you for your feedback.

I am glad to hear this. Since the issue is now resolved, I declare this topic closed.

If you need further assistance please don't hesitate to contact us.

Have a nice day!