Christian filed this ticket on my behalf but I am not receiving any help with my question. This is taking a very long time...
http://forum.bitdefender.com/index.php?showtopic=39787
thank you for your help, Christian, you did what you were supposed to do.
it has been answered! Thanks guys
I'm glad to hear this.
I will close this topic, but feel free to contact us again if you need further assistance. Here are our direct contact details, we are available 24/7:
http://www.bitdefender.com/en/Main/contactEmail