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Router Page Is Not Accessed

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Hi,


I have installed bit difender 2013. Due to which I couldn't able to access the router home page.


I tried to add exception to my security rules, perhaps it asking for program name, which I can't provide, since I could'nt able find the program


in my system to map exception. Reason for that is the router login maps to http website.


any one can provide some suggestions.


- Thanks


Pavan

Comments

  • Hi pavan, can you also post some logs on this too? smile2.png

  • coolcool1227
    coolcool1227 ✭✭✭
    edited December 2012
    Options

    What are your Firewall Settings? You can try Adapter Rules. Also Bitdefender can't add rules without giving application name which are may be classified as "Packet Rules"


    Also read this


    How To Stealth Individual Ports


    and


    Stealth Individual Ports

  • coolcool1227
    coolcool1227 ✭✭✭
    edited December 2012
    Options

    Also try this settings


    1) Disable IDS


    2) Network Type : Home/Office or Trusted


    3) Stealth Mode: OFF


    4) Disable Block Port Scan

  • I am having a problem accessing my router page as well. Any other suggestions?

  • coolcool1227
    Options

    I think you may have to rename the IDS driver temporarily in Safe Mode for accessing the router page but you will get more information from the technical support when they awake and bother to respond.

  • Georgia
    Georgia ✭✭✭
    Options

    Hi pavan_843 & jewelr,


    Please post back and let us know if you need further assistance.


    Thank you!