Downloading One Of The Installation Files Failed.
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" /> <-- thats how am feelin right now.. kinda pizzed..
I though it would be so easy for me to install this app, never had a 2nd thought of purchasing it just now since this software tops my current anti virus software on most review sites and blogs but then i might hate it. Again i just purchased it 3 hours ago my last 2 hours was spent on installing this program and i really cant make it work.
I followed instruction here
http://www.bitdefender.com/site/support/Ho...-issue-886.html
i followed every bit of it, tried it 4 times in a row and its PITA.
i even downloaded the uninstall program for a clean installation then downloaded the offline version but still its a failure can someone help me or should i just ask for a refund?
geeeez i didnt had a problem on my other antivirus program.
My system
MSI cx61
i7-3630qm
gt645m
16gb ram
256 ssd
windows 7 ultimate 64 bit genuine
Comments
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Try to install Bitdefender with offline installer and disable the Network connection (LAN, Wi-fi, Wireless etc) i.e. Install Bitdefender without internet connection.
0 -
Try to install Bitdefender with offline installer and disable the Network connection (LAN, Wi-fi, Wireless etc) i.e. Install Bitdefender without internet connection.
ok i did that... it works and was installed successfully... i even installed anti theft on my device.
then updated the software i was so happy because after 4 hours of waiting and havong trouble with this software i manage to install it at last, so just to make sure everything is fine..
i restarted my laptop and guess what???
im stuck in windows logo... i even fall asleep waiting and still it wont boot..
GEEZ BITDEFENDER WHY ARE YOU SUCH PITA????
MY GOD..0 -
Hello
Are you able to boot in Safe Mode?
[How to restart in SAFE MODE With Networking]
- Restart the computer;
- Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;
- Select "SAFE MODE With Networking"
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0
