Unknown Device My Bitdefender Account!

andrzej76

I have a question about my account Bitdefender. So one by one.

Install the program. I log on through a program or browser to your account, and what do I see? And no I can see apart from your computer (where the machine is installed Bitdefender) a few other add-on devices that do not know and will never completely have not installed the program. These are just the names of other computers with other licenses. If I delete them from your account "My bitdefender" shows me that there is no device on the account and I installed the program!! (But I have it installed!!). When you log off and then log back in again, it happens again - again, these are "strange" device I do not know. It looks like someone "clung" to illegally into my account!

Due to the fact that it is annoying and weird uninstalled the program because I fear for your data. Is there here a "wise" to explain this to me? " />

PS : Had my account was connected in some way with others? After all, it is rather impossible and should not have happened!

saxel

I have a question about my account Bitdefender. So one by one.

Install the program. I log on through a program or browser to your account, and what do I see? And no I can see apart from your computer (where the machine is installed Bitdefender) a few other add-on devices that do not know and will never completely have not installed the program. These are just the names of other computers with other licenses. If I delete them from your account "My bitdefender" shows me that there is no device on the account and I installed the program!! (But I have it installed!!). When you log off and then log back in again, it happens again - again, these are "strange" device I do not know. It looks like someone "clung" to illegally into my account!

Due to the fact that it is annoying and weird uninstalled the program because I fear for your data. Is there here a "wise" to explain this to me? " />

PS : Had my account was connected in some way with others? After all, it is rather impossible and should not have happened!

I also had this problem over Christmas, when installing a trial on my daughter's laptop.

On occasions when trying to log into my account, I was given accessed instead to other people's account - not good.

This seemed to be resolved, however a device from another user appeared in my account along with their licence key.

Much of the site I see is now down for maintenance - so hopefully this will be resolved soon !