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Unable To Register The Product With Serial Key

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Hi. I recently bought bit defender internet security 2013 1 yr 3PC pack through eBay. Serial key is given on the pack cover. On registering the product with the serial key, it says that the product cannot be registered because of the invalid key. I have 7 days free trial which is expiring in the next 3 days after which i will return it. Can you help me with this as soon as possible?


Thanks.

Comments

  • columbo
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    Hi SanjayGupta, and welcome :)


    If you want to try phone support, they can be reached here: http://www.bitdefender.com/support/consumer-phone.html Also right clicking BD system tray icon/About.


    Otherwise, it may take Christian a day or two to help with this issue.


    Kind regards,


    Columbo

  • columbo
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    Hi Sanjay,


    Just an update. This post by Christian may suggest that calling the support number may help to expedite your registering your Bitdefender, as it sounds like their busy behind the scenes with the MyBitdefender maintence. So I'm not sure how long it may be, 1-3 more days? until he starts answering posts.


    http://forum.bitdefender.com/index.php?s=&...st&p=170235


    Just wanted you to know,


    Columbo