Dear,
We went to Bitdefender as anti-malware solution because we didn't get good support from another programm. Before our business will switch, we just installed a 2Y3PC version of Internet security as defence against virusses, spyware and spam.
I installed it on 2 machines, one infected, one clear.
The clear PC installation went without problems, but after a day of use, the Outlook express refused to start. I noticed that it was stopped by the firewall. I changed the refusal into an approvement, but still no Outlook express possible. Then I removed the line into the firewall-settings. Still refusement to open the application. Never the last I restarted the computer after closing all open applications : finally Outlook Express opens again on the XP-machine.
The infected PC : The scan after installation detected the Vundo-trojan multiple times on the computer and deleted the male except for 2 entries. (Bitdefender said)
Two entries couldn't be removed nor quarantained. Then I tried the linux boot directly from disk. Alltrough there were still multiple infections and related keys into the register, pointing to the Vundo(Virtumod)-virus, the knoppix based scan on the windows drive could find any infection, and didn't remove anything.
At last I went for other applications and found a thirdparty and free Vundo remover tool that removed all entries (.dll's) related to this trojan. After a reboot and a manual removal of a registery key, the files and infection were gone.
It is a pretty old virus, why has bitdefender no solution for this issue?
I hope that all issues mentioned in this forum are solved by now. If the problems are still there, I can never convince my management to update the whole plant to Bitdefender.