You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
All 7 Digit Key Of Bd2012 Shows Invalid In 2013 Version In (india)
" /> We are having license key of BD 2012.
But while I tried to activate it in BD 2013 it gave message "Invalid Key".
Why it can't be activated directly in 2013 version, like other antivirus and off-course earlier in BD it was possible that we can activate key in new version. and now it gives error "Invalid Key" or "Key can not be validated".
Aprox. 1500 keys is in stock of reseller in one state of India.
Customers are abusing us everyday, throwing Bitdefender license box on our face because all AV product allow activation in new version then why not your product ?
Why this problem is in India Only.
Investment and promoting Bitdefender is going to be a big loss to us small reseller. Hope anyone can take right decision in Bitdefender soon.
Else It's my challenge Bitdefender can't establish their product in India.
earlier support history : [Ticket ID:201211241012898]
Expecting result oriented support at the earliest. " />
Comments
-
Hello bms, that must have been very frustrating for you.
I checked the ticket ID 201211241012898, it was forwarded to our sales department. Did you receive any answer on their behalf? Do you need further assistance in regards to this matter?
Thank you, looking forward to hearing from you.
0 -
Try this tool after uninstallation of 2012 version and before installation of 2013 version. If there is problem is on the local system, it will be resolved and if however it is the seller problem, Bitdefender Sales Dept take care of it.
0 -
Hello
@ bms
I have checked that ticket in the system and your request was forwarded to the Sales Department.
Have you managed to solve the encountered situation?
If not, please contact the local representative.
Thank you!0
