Payment - How Do I Edit Auto Renew Payment Details

Fred Jones

I need to purchase a product renewal for Bitdefender Antivirus Plus 2013 TODAY.

Everything is set for auto renew but I want to change which bank account the money is debited from - so far I've not found out how to do this.

Thanks for any help.

Paul

rwilsond

I need to purchase a product renewal for Bitdefender Antivirus Plus 2013 TODAY.

Everything is set for auto renew but I want to change which bank account the money is debited from - so far I've not found out how to do this.

Thanks for any help.

Paul

Fred,

You may want to reconsider being on Auto-Renew. They double-charged me for renewing. When I spoke to a person on a long very disoriented outsourced/overseas call, they said it was because I was on auto-renewal when I accepted their offer to renew with bonus months. I never wanted auto-pay, and if they thought I was on auto-pay they should not have made the offer or double-charged. They will Not reply to my emailed questions and requests to resolve the issue. Jerks!

Georgia

Hello,

@ rwilsond : Please see this post: http://forum.bitdefender.com/index.php?showtopic=41743

@ Paul : Due to security policies, the credit card details used for the online purchase can not be modified by any Bitdefender employee. You could discuss this matter with the platform for your online purchase - Digital River. Please access this link to contact them:

https://www.findmyorder.com/store?Action=Di...SiteID=findmyor

Your order number is 20025533124

Please let me know if I can be of further assistance.