This is completly false...
Do you have anything to backup your claims?
As far as i am concerned you haven't explained why is this completely false.
And for your information the tech team has instructed me to do a repair and when booted up services of bitdefender has failed to boot with i nice message at the bottom: please restart your system or contact tech support. So i asked tech support if i should restart my system and they said YES.
Done it, failed to boot, windows automatic repair kicked in, failed to recover system and hence the restore that i had to do.
Now explain us why it is completely false.