I recently hit some nasty virus and needed to update my AV and Malware protection. I'm using Malwarebytes Pro v1.70.0.1100 and Bitdefender Total Security 2013 simultaneously but my laptop locks up once or twice a day and I see errors in the event logs relating to MBAM around the same time the PC locks up.
Can you run Malwarebytes Pro and Bitdefender simultaneously? See Windows error below.
Log Name: Application
Source: Application Error
Date: 1/28/2013 1:05:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Laptop
Description:
Faulting application name: mbamservice.exe, version: 1.70.0.0, time stamp: 0x50cb9148
Faulting module name: mbamservice.exe, version: 1.70.0.0, time stamp: 0x50cb9148
Exception code: 0x40000015
Fault offset: 0x0005f6eb
Faulting process id: 0x8fc
Faulting application start time: 0x01cdfd08ce4ebb83
Faulting application path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
Report Id: b78eb3fb-6910-11e2-b36b-904ce5fee62d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-28T06:05:30.000000000Z" />
<EventRecordID>3468</EventRecordID>
<Channel>Application</Channel>
<Computer>Laptop</Computer>
<Security />
</System>
<EventData>
<Data>mbamservice.exe</Data>
<Data>1.70.0.0</Data>
<Data>50cb9148</Data>
<Data>mbamservice.exe</Data>
<Data>1.70.0.0</Data>
<Data>50cb9148</Data>
<Data>40000015</Data>
<Data>0005f6eb</Data>
<Data>8fc</Data>
<Data>01cdfd08ce4ebb83</Data>
<Data>C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe</Data>
<Data>C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe</Data>
<Data>b78eb3fb-6910-11e2-b36b-904ce5fee62d</Data>
</EventData>
</Event>
