What Is The Proper Bitdefender Update Address?

My bane of existence since installing Bit Defender professionally the one consistent problem is the software's problem to update. Please help me by making sure that I have the right update URL and most importantly what else can I do to make sure that my product updates properly. Here is what happens and I am sorry for not mentioning this earlier. The update download goes about half to a quarter way through on the progress bar and it never goes all the way. Please tell me what to do if you have had a similar situation because I have tried to manually update it and Bit Defender turns off and the update will not take.

Thank You,

Rich

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Rampant

There are two update server, both of them work.

_http://upgrade.bitdefender.com

_http://upgr-mmxiii.cdn.bitdefender.net

rootkit

Hello

The default update address for Bitdefender 2013 is http://upgr-mmxiii.cdn.bitdefender.net and we recommend you to use this one.

http://upgrade.bitdefender.com is the update server for older products and sometimes is used as backup in troubleshooting processes.

Should you need any further assistance, please do not hesitate to contact us.

Have a great day!

columbo

The default, as you may have noticed in your Settings/Update window is the 2nd one Rampant listed. If I ever run into an update issue, I try the other one shown. You can then reset to the default update server by hitting the Default button.

edit: Sorry Christian, we were posting (didn't see your post) at the same time....i.e. see Christian's post

rootkit

Hello Scott,

No worries, your answers are always helpful

Take care.

columbo

Thank you Christian, I appreciate that

Rampant

In older versions of products, it is possible to use an alternative update server, I think this feature helps to update the product, if there is a problem on the main server or one of the servers blocks the virus. In products for business, I use both the server for updates.

coolcool1227

In older versions of products, it is possible to use an alternative update server, I think this feature helps to update the product, if there is a problem on the main server or one of the servers blocks the virus. In products for business, I use both the server for updates.

Hi Rampant

Would you like to explain what do you mean by "one of the servers blocks the virus", some sort of false +ve you are thinking about? I think that all servers are synchronized and have same detections (local and cloud).

I am also in favor of redundant servers (primary and secondary), so that if one fails, other become available or option to prompt for server address, in case of primary server failure.

Rampant

Hi Omer!

I'm talking about blocking servers, certain viruses, for example Kido knows how to do it.

coolcool1227

Hi Omer!

I'm talking about blocking servers, certain viruses, for example Kido knows how to do it.

Thanks for clarification.

Rampant

Here's a description of the worm.

blocks access to addresses which contain any of the strings listed below:

indowsupdate

wilderssecurity

threatexpert

castlecops

spamhaus

cpsecure

arcabit

emsisoft

sunbelt

securecomputing

rising

prevx

pctools

norman

k7computing

ikarus

hauri

hacksoft

gdata

fortinet

ewido

clamav

comodo

quickheal

avira

avast

esafe

ahnlab

centralcommand

drweb

grisoft

eset

nod32

f-prot

jotti

kaspersky

f-secure

computerassociates

networkassociates

etrust

panda

sophos

trendmicro

mcafee

norton

symantec

microsoft

defender

rootkit

malware

spyware

virus

http://www.securelist.com/en/descriptions/...m.Win32.Kido.ih

columbo

Hello Scott,

No worries, your answers are always helpful

Take care.

lol, you may want to take that back, Christian, especially after my little debacle here, and the previous post Thanks again, werby3

timeless

There are two update server, both of them work.

_http://upgrade.bitdefender.com

_http://upgr-mmxiii.cdn.bitdefender.net

sorry for reviving an old thread, but wanted to thank Rampant as this post helped me with my 2015 version.. was having problems updating.