Activation Problem

yaronok
yaronok
in General

Hi,


I did not get any activation link to my email.


Look at the attached message.


thanks

Comments

  • columbo
    columbo ✭
    edited February 2013

    Hi yaronok, and welcome :)


    Are you saying you did not get any email confirmation at all? If not, check your email spam account, and see if it's there. It can be under Bitdefender, Avangate or webhelp.v4. Sometimes it can be a little delayed in getting to you.


    Otherwise, please follow up with us as needed.


    Kind regards,


    Scott


    edit: security wise, it would have been a good idea to have erased your email address in your image before posting ^_^

  • mithcd
    mithcd

    To add up, usually, if you're using those free emails like yahoo or gmail, 90% of the time, it will end up at junk. smile2.png

  • Georgia
    Georgia ✭✭✭

    Hi yaronok,


    I can see that your Bitdefender account registered with the same email address as the one you use for this forum is active. You are using a trial version of Bitdefender right now.


    In order to be able to locate the order and to provide you with the required information please send me a PM with these details:


    1. order ID


    2. name of the online store (e.g. Eptimum, Avangate, Digital River, etc.)


    3. the email address used for the online purchase


    4. your full name used at that time


    5. the purchased product


    6. a copy of your credit card statement (if available)


    7. the last for digits of the credit card used for the purchase


    8. date of purchase


    Thank you! :)

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