[Fixed] Very Frustrating Problem With Bitdefender, Bandwidth Usage, Bandwidth Consantly And Massivel

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Comments

  • Once again and for the last time.


    This is an exclusive BD Firewall issue (none of the competitors have the same or similar issue), it is "ancient" (first reported on 2009), it appears on all (home) BitDefender releases (regardless of Windows releases) and BD team never managed (or wanted...) to fix it.


    All, with no exception, (Windows) users who use BD Firewall (for home) have this issue (regardless of what they can realize) but:


    Most (novice) users do not know about it because of their high bandwidth connection or blame their ISP Providers for low speed.


    Some users are forced to realize it because they pay a fortune for their (per MB or GB) connections.


    Some users blame OSs, browsers, web sites, God or whatever they can imagine except their awarded BitDefender.


    Some users, finally, do a very simple thing: They uninstall or disable (if they know how) BitDefender and perform some tests discovering the "miracle" that BD Firewall brings to their PCs.


    Speaking about "miracles" and waiting for a fixing, we recently saw another BD "miracle":


    The metamorphosis of an 100% clean file into a Trojan.


    It's about "BitdefenderBandwidthFix" by JoshY, a BD user who fixed the issue in forty minutes, while BD team is trying for more than forty months, with no result.


    Who said that there are no miracles nowadays...

  • Thanks JoshY! The fix works just as advertised.


    I also just contacted support concerning the matter and told them the effectiveness of your fix. Let's hope this issue is fixed soon, officially that is.

  • kesegy
    kesegy ✭✭

    Just wanted to say how incredibly disappointed I am in Bitdefender for allowing this critical issue to persist for so long and how they fail to provide any feedback regarding this problem. The issue has been elevated like a saint unto heaven and that is it from then on. Total silence on the matter. We lowly serfs deserve to know nothing more until the generous demigods decide to grace us with any info.


    This is not the way a responsible anti-malware vendor ought to behave when presented with such a serious matter.


    I, for one, will never recommend BD to any one I know, as long as this kind of behaviour is normal around here.

  • kesegy
    kesegy ✭✭

    Just wanted to say how incredibly disappointed I am in Bitdefender for allowing this critical issue to persist for so long and how they fail to provide any feedback regarding this problem. The issue has been elevated like a saint unto heaven and that is it from then on. Total silence on the matter. We lowly serfs deserve to know nothing more until the generous demigods decide to grace us with any info.


    This is not the way a responsible anti-malware vendor ought to behave when presented with such a serious matter.


    I, for one, will never recommend BD to any one I know, as long as this kind of behaviour is normal around here.

  • knocks
    edited May 2013

    So bitdefender have stopped the user fix from running and low and behold the issue has returned.


    Hello BITDEFENDER anyone Home?


    Never mind found my solution here


    http://www.bitdefender.com/uninstall/

  • Nesivos
    edited May 2013
    This is an exclusive BD Firewall issue


    The problem that people are expreriencing is that the connection to a streaming website is not disconnected once the user closes the webpage and the user continues to receive packets from the website even after closing it.


    In my case the steaming website that someone suggest I test, hung in the FIN_WAIT_2 state. This indicates to me that what is happening here is.


    The server is receiving the FIN statement from the client requesting the server close the application. The server then sends out an ACK statment to the client aknowledging to the client that the server knows the client wants to terminate the connection. This creates the FIN_WAIT_2 state.


    Since the steaming of packets in this case continues long after the FIN_WAIT_2 then possibly one of two things is happening. Either


    1. The server is not notifying its application to close the application on the server or


    2. the application is ignoring the request to close and continues to run.


    Since the application on the server does not close the server does not send out a FIN statement to the client notifying the client that the applicaiton on the server has closed. Since the client does not receive the FIN statement the client's connection remains in a FIN_WAIT_2 state and the the application continues to transmit data to the client.


    TCP Connection Termination Procedure


    In order to close a connection a client application must send a FIN Statement to the server on which the server application exists. The server than notifies the application on its end to "finish" what it is doing in preparation for a disconnet. Simultaneously the server notifies the client with an ACK statement telling the client that the server has received the FIN statement from the client wishing to disconnect. The Client receives this ACK statement and goes into the FIN_WAIT_2 state while it waits for the server to send the client a FIN statament that the application on its server has in fact closed. Once the application has finished what it is doing; i.e. shut down it notifies the server that it is now done doing what it was doing. The server then sends a FIN statement to the client notifying the client that the applicaiton on its end had closed. Only when the client receives the FIN statement from the server indicating that the application on the server has in fact closed does the client then send out an ACK statement acknowledging that it has received the FIN statement from the server. Only then does the client move out of the FIN_WAIT_2 state into the TIME_WAIT state.


    I would appreciate it if you could post a short explanation of how the BD firewall is preventing the steaming website from terminating its packet download to the user.


    Thanks

  • ...I would appreciate it if you could post a short explanation of how the BD firewall is preventing the steaming website from terminating its packet download to the user....
    Hello Nesivos,


    When you'll finish your studies about TCP connections:


    1. Turn off auto update, then in Safe Mode, go to " C:\Program Files\Bitdefender\Bitdefender Windows 8 Security " and rename " bdtl.dll " to "bdtl.dl_" or delete it (don't worry, it will be replaced with a new one after first update which you will allow it after test performing)


    OR


    2. Disable BD services, of course in Safe Mode


    OR


    3. Uninstall BD


    then restart and look for the issue.


    P S : If you won't be convinced after this test, I'll send you a scientific analysis when I'll finish my studies in Harvard University.


    Sincerely yours

  • The problem that people are expreriencing is that the connection to a streaming website is not disconnected once the user closes the webpage and the user continues to receive packets from the website even after closing it.


    In my case the steaming website that someone suggest I test, hung in the FIN_WAIT_2 state. This indicates to me that what is happening here is.


    The server is receiving the FIN statement from the client requesting the server close the application. The server then sends out an ACK statment to the client aknowledging to the client that the server knows the client wants to terminate the connection. This creates the FIN_WAIT_2 state.


    Since the steaming of packets in this case continues long after the FIN_WAIT_2 then possibly one of two things is happening. Either


    1. The server is not notifying its application to close the application on the server or


    2. the application is ignoring the request to close and continues to run.


    Since the application on the server does not close the server does not send out a FIN statement to the client notifying the client that the applicaiton on the server has closed. Since the client does not receive the FIN statement the client's connection remains in a FIN_WAIT_2 state and the the application continues to transmit data to the client.


    TCP Connection Termination Procedure


    In order to close a connection a client application must send a FIN Statement to the server on which the server application exists. The server than notifies the application on its end to "finish" what it is doing in preparation for a disconnet. Simultaneously the server notifies the client with an ACK statement telling the client that the server has received the FIN statement from the client wishing to disconnect. The Client receives this ACK statement and goes into the FIN_WAIT_2 state while it waits for the server to send the client a FIN statament that the application on its server has in fact closed. Once the application has finished what it is doing; i.e. shut down it notifies the server that it is now done doing what it was doing. The server then sends a FIN statement to the client notifying the client that the applicaiton on its end had closed. Only when the client receives the FIN statement from the server indicating that the application on the server has in fact closed does the client then send out an ACK statement acknowledging that it has received the FIN statement from the server. Only then does the client move out of the FIN_WAIT_2 state into the TIME_WAIT state.


    I would appreciate it if you could post a short explanation of how the BD firewall is preventing the steaming website from terminating its packet download to the user.


    Thanks


    Please see this post:


    http://forum.bitdefender.com/index.php?s=&...st&p=180932


  • Sorry that is not proof of concept and does not talk abou the firewall at least directly.



    I am not arguing that the problem is not related to BD


    By the way if you use Firefox with BD W8 Security the transmission of data from a streaming website ends when you close the website. IE is garbage. It always has been and probably always will be.


    Microsoft to Patch IE Flaw, 9 Others Next Week


    All I am asking for is a technical explanation of what is happening that leads people to say this is a BD firewall problem. Again I am not saying that BD is not causing the problem. What I am asking for is some technically related explanation of what is wrong with BD specifically the Firewall that creates this problem with IE. Maybe there is a conflict between IE and BD that prevents the server on the other end from receiving the the clients FIN statement when the client wants to disconnect or maybe BD is blocking the the server's ACK statement sent in return to the clients FIN statement.


    Removing BD and having the problem go away is not proof of concept. I doubt anyone who has posted about this problem has tested the website in question or any steaming website using every AV product with a firewall. I am at a loss to understand what a firewall has to do with not allowing a website to stop sending data. Maybe someone could explain this to me. All I am trying to do is understand this problem from a technical overview perspective. Any help here would be appreciated. Thank you.

  • Nesivos
    edited May 2013
    Sorry that is not proof of concept and does not talk abou the firewall at least directly.



    I am not arguing that the problem is not related to BD


    By the way if you use Firefox with BD W8 Security the transmission of data from a streaming website ends when you close the website. IE is garbage. It always has been and probably always will be.


    Microsoft to Patch IE Flaw, 9 Others Next Week


    All I am asking for is a technical explanation of what is happening that leads people to say this is a BD firewall problem. Again I am not saying that BD is not causing the problem. What I am asking for is some technically related explanation of what is wrong with BD specifically the Firewall that creates this problem with IE. Maybe there is a conflict between IE and BD that prevents the server on the other end from receiving the the clients FIN statement when the client wants to disconnect or maybe BD is blocking the the server's ACK statement sent in return to the clients FIN statement.


    Removing BD and having the problem go away is not proof of concept. I doubt anyone who has posted about this problem has tested the website in question or any steaming website using every AV product with a firewall. I am at a loss to understand what a firewall has to do with not allowing a website to stop sending data. Maybe someone could explain this to me. All I am trying to do is understand this problem from a technical overview perspective. Any help here would be appreciated. Thank you.


    This is what I see is the problem. Faulty communication or malicious comminication between the client and the website that prevents the normal TCP from closing the port connection when you exit the website. The BD fireweall may have someting to do with it however no one has explained in response to my questions how this could be. Uninstalling BD and having the problem apparently go away is an example of an apparent work around not an explanation of how the BD specifically is causing the problem.

  • werby3
    edited May 2013

    Hello Nesivos,


    Only BD team can satisfy your request.


    You may ask them for an answer... :D (ok..ok, I'm joking)


    I'm almost sure, they don't know...because if they know, I should start thinking about another (dirty as my mind) scenario. A relation, for example, between BD and some telecommunication companies which charge their clients per MB (dirty but possible).


    Regards

  • Nesivos, I didn't have to search out obscure streaming video sites; just a quick visit to YouTube did the trick.


    My shiny new suite doesn't have this problem and I get a performance boost to boot, all wrapped up in under a megabyte. Happy to let my bitdefender subscriptions expire unused to be rid of this garbage.

  • ...By the way if you use Firefox with BD W8 Security the transmission of data from a streaming website ends when you close the website. IE is garbage. It always has been and probably always will be. ...
    @ Nesivos,


    I always use Firefox with BD Win 8 Security on my Win 8 Pro X64 (all of them fully updated) and the issue is as always was since 2009 (perhaps, you'll discover it over time).


    I've also tested Firefox 21.0 Beta (only because you've mentioned) with exactly the same results.


    As for your reference to "garbage", please let me say that, in my experience, the best application is the one which user knows better.


    That's why I'm still using BD (till its expiration and never again), although I know it's an awarded "garbage".


    The best part of all this mess (not only for this issue) is the behavior of BD support...


    I'm personally waiting for solutions, not explanations but I really wish you find yours.


    Regards

  • Sorry that is not proof of concept and does not talk abou the firewall at least directly.



    I am not arguing that the problem is not related to BD


    By the way if you use Firefox with BD W8 Security the transmission of data from a streaming website ends when you close the website. IE is garbage. It always has been and probably always will be.


    Microsoft to Patch IE Flaw, 9 Others Next Week


    All I am asking for is a technical explanation of what is happening that leads people to say this is a BD firewall problem. Again I am not saying that BD is not causing the problem. What I am asking for is some technically related explanation of what is wrong with BD specifically the Firewall that creates this problem with IE. Maybe there is a conflict between IE and BD that prevents the server on the other end from receiving the the clients FIN statement when the client wants to disconnect or maybe BD is blocking the the server's ACK statement sent in return to the clients FIN statement.


    Removing BD and having the problem go away is not proof of concept. I doubt anyone who has posted about this problem has tested the website in question or any steaming website using every AV product with a firewall. I am at a loss to understand what a firewall has to do with not allowing a website to stop sending data. Maybe someone could explain this to me. All I am trying to do is understand this problem from a technical overview perspective. Any help here would be appreciated. Thank you.


    I can't give you a technical analysis on why it happens, but when a terminated download works fine on a fresh Windows install, then the same download causes the hung connection once Bitdefender is installed, and works fine again when Bitdefender is uninstalled, the only system change is Bitdefender.


    You be the judge! :D

  • fagath
    edited May 2013

    I recently bought 10 licenses for one year.


    I cannot believe that a well known issue like that remains unresolved for the past 40 months!


    Needless to say that I suffer form the same BD 2013 behaviour on a w7 64 pc.


    I am also struggling for the past 20 days to solve another issue, with remarkable delays from support staff.


    http://forum.bitdefender.com/index.php?sho...mp;#entry183482

  • Nesivos
    edited May 2013
    Nesivos, I didn't have to search out obscure streaming video sites; just a quick visit to YouTube did the trick.


    My shiny new suite doesn't have this problem and I get a performance boost to boot, all wrapped up in under a megabyte. Happy to let my bitdefender subscriptions expire unused to be rid of this garbage.


    Yesterday I did a fresh install not a refresh or reset but an actual fresh install of W8 Pro with Media Center on one of my computers. I had a corrupted registry among other things. I could have kept using the computer and do everyting I wanted to except run some Windows utilities and install a cloud backup app that I have subscrbed to. Heh it happens.


    I just played about 10 minutes of a complete Clapton concert that is on Youtube. I experienced no download problems. TCPView was showing multiple "system" connections to the URL of the video. Interestingly enoough they were system connections and not Firefox even though I was using Firefox to play the video. Maybe something to do with having Windows Media Center installed.


    Anyway there appeared to be a byte limit for each conection of about 1.3GB. Once that connection got to the limit a new one was added and the one that reached its limit went from ESTABLISHED into the Time_WAIT (waiting to disconnect) state. When I exited the webpage that the video is on all the commections were cleared and the downloaded bytes to that website were no more.


    I went to livestream.com to play a live steaming video. Once the bytes downloaded reached 5GB I exited the webpage the downloaded bytes count ceased and the conneciton closed. That was that as they say.


    As far as audio music steaming websites go. I use Radio Sure Free. It has over 220,000 listed stations. You can't reach many of them but you can reach enough to make it very usable. You can also save your favorites in Radio Sure. When I close Radio Sure the downloaded bytes cease. You can also record what you are listening to. However, I have never tried it so I don't know if that feature is limted to the pay version or is available in the free version.


    I really feel bad that you folks are having a problem with this.


    P.S. I recommend doing a fresh install or reset of W8 no less often than once a year. It really is pretty painless and worth the time. I also have found over the years it is best to buy a new computer when you want to upgrade to a new Windows OS especially if your computer is running a previouos version of Windows is over a couple years old. Doing both of the above eliminates a lot of problems that people have with their computers.


    I would have added installing BD eliminates a lot of potential problems but given this problem people are having I won't make such a recommendation. :)


    Best of luck to all with this problem :)

  • ...I really feel bad that you folks are having a problem with this.


    P.S. I recommend doing a fresh install or reset of W8 no less often than once a year. It really is pretty painless and worth the time. I also have found over the years it is best to buy a new computer when you want to upgrade to a new Windows OS especially if your computer is running a previouos version of Windows is over a couple years old. Doing both of the above eliminates a lot of problems that people have with their computers.


    I would have added installing BD eliminates a lot of potential problems but given this problem people are having I won't make such a recommendation ...

    :)<img class=" />:D


    Ok..Ok...we laughed enough but Please, do not continue that. It's starting to be ridiculous...


    Keep your sadness, recommendations and wishes for luck for yourself because you are going to need it.


    Also, you may stop posting here because you are the only one user :rolleyes: who has not this issue thus you cannot offer something to us.


    P S : Keep up your good work like here : http://forum.bitdefender.com/index.php?showtopic=45004


    My Best


  • :)<img class=" />:D


    Ok..Ok...we laughed enough but Please, do not continue that. It's starting to be ridiculous...


    Keep your sadness, recommendations and wishes for luck for yourself because you are going to need it.


    Also, you may stop posting here because you are the only one user :rolleyes: who has not this issue thus you cannot offer something to us.


    P S : Keep up your good work like here : http://forum.bitdefender.com/index.php?showtopic=45004


    My Best


    Same here!


    After this issue not being resolved I have uninstalled Bitdefender for the LAST time!


    Switching over to something less buggy!

  • werby3
    edited May 2013

    JUST DO NOT FORGET !!!

    Until BD developers decide to fix this "ancient" issue, a perfect solution is here :


    http://forum.bitdefender.com/index.php?sho...st&p=181119 thanks to JoshY.


    NOTE: For this solution to work, Visual C++ 2012 (x86) must be installed.

    You MUST follow bellow steps:


    1. When you access the link provided by JoshY, Ignore BitDefender alarm by clicking on "I understand the risks, take me there anyway" link. It is definitely a FALSE POSITIVE as JoshY assures.


    2. Before running installer go to BD Settings/Antivirus->Shield tab and Turn OFF "On-access scanning". Then run the installer.


    3. After installation go to BD Settings/Antivirus->Exclusions tab->Excluded files and folders and ADD (for both, on access and on demand scanning) by browsing : " C:\Program Files (x86)\BitdefenderBandwidthFix\BitdefenderBandwidthFix.exe " (for x64 systems) OR " C:\Program Files\BitdefenderBandwidthFix\BitdefenderBandwidthFix.exe " (for x86 systems).


    4. Go, again, to BD Settings/Antivirus->Shield tab and Turn ON "On-access scanning".


    After all above steps, the issue should be fixed.


    For further adjustments of the behavior of "BitdefenderBandwidthFix" go to Control panel/Administrative tools/Task Scheduler->Task Scheduler Library and open "BitdefenderBandwidthFix" properties (right click).


  • JUST DO NOT FORGET !!!You MUST follow bellow steps:


    1. When you access the link provided by JoshY, Ignore BitDefender alarm by clicking on "I understand the risks, take me there anyway" link. It is definitely a FALSE POSITIVE as JoshY assures.


    2. Before running installer go to BD Settings/Antivirus->Shield tab and Turn OFF "On-access scanning". Then run the installer.


    3. After installation go to BD Settings/Antivirus->Exclusions tab->Excluded files and folders and ADD (for both, on access and on demand scanning) by browsing : " C:\Program Files (x86)\BitdefenderBandwidthFix\BitdefenderBandwidthFix.exe " (for x64 systems) OR " C:\Program Files\BitdefenderBandwidthFix\BitdefenderBandwidthFix.exe " (for x86 systems).


    4. Go, again, to BD Settings/Antivirus->Shield tab and Turn ON "On-access scanning".


    After all above steps, the issue should be fixed.


    For further adjustments of the behavior of "BitdefenderBandwidthFix" go to Control panel/Administrative tools/Task Scheduler->Task Scheduler Library and open "BitdefenderBandwidthFix" properties (right click).


    I tried all of this,but still gets detected by bitdefender as trojan!

  • has anyone reported this fix as a false positive?


    Perhaps the virus lab needs a official notification. ..


    yours


    Olli

  • I´ve just done it by myself...


    Yours


    Olli

  • I´ve just done it by myself...


    Yours


    Olli


    I tried again by excluding the process and yet after a short while the file is removed rendering the fix redundant!

  • For those not familiar with Networx it may help monitor your network traffic. It has a 5 out of 5 rating on MajorGeeks and over 100,000 downloads


    Networx Free 5.28

  • I tried again by excluding the process and yet after a short while the file is removed rendering the fix redundant!
    Add it, NOT to "Excluded processes" but to "Excluded files and folders" by setting "Exclusion for files" to ON.


    If you do it so, BD won't scan it.

  • Add it, NOT to "Excluded processes" but to "Excluded files and folders" by setting "Exclusion for files" to ON.


    If you do it so, BD won't scan it.


    I can confirm this method works.

  • venustus
    edited May 2013
    I can confirm this method works.


    Ok will try again with these recommendations.


    Thanks guys!

  • Hello BD team,


    Today, BD team deleted JoshY's (the creator of "BitdefenderBandwidthFix") topic where he had published the code he used, proving that the file is absolutely clean.


    Shame to you for your practices!!!!!


    @BD users : You can find "BitdefenderBandwidthFix" by JoshY here : http://www17.zippyshare.com/v/53614871/file.html


    To make it work please follow above Post #123

  • @ BD Team


    Finally, because your practices and behavior makes me feel deeply insulted, it's impossible for me to continue using your product.


    Every time I see the "B" icon on my taskbar I feel like an idiot.


    I've already uninstalled BD and I never want to hear about you again.


    Once again:


    Shame on you for your practices!!!


    P S : If I was a Romanian citizen I would deeply investigate the reason of your denial and your fight against fixing this bandwidth issue. It would be very interesting...especially for clients who pay per MB for their connections...


  • @ BD Team


    Finally, because your practices and behavior makes me feel deeply insulted, it's impossible for me to continue using your product.


    Every time I see the "B" icon on my taskbar I feel like an idiot.


    I've already uninstalled BD and I never want to hear about you again.


    ----------------


    ----------------


    I'm sorry to hear that friend, as I will miss your humor, your many helpful posts (you are more advanced than I am) and your graciousness to myself and many here. Maybe reconsider, as you did make a difference with some of those who posted here and the issues they were experiencing, but that's up to you.


  • @ BD Team


    Finally, because your practices and behavior makes me feel deeply insulted, it's impossible for me to continue using your product.


    Every time I see the "B" icon on my taskbar I feel like an idiot.


    I've already uninstalled BD and I never want to hear about you again.


    Once again:


    Shame on you for your practices!!!


    P S : If I was a Romanian citizen I would deeply investigate the reason of your denial and your fight against fixing this bandwidth issue. It would be very interesting...especially for clients who pay per MB for their connections...


    I'm a Romanian citizen, but i have nothing to do. We still live in a closed and corrupt society. B is not an exception. Sad but true!


    Regards

  • werby3
    edited May 2013

    columbo


    Thank you very very much for your kind words!!! You know very well, my feelings are mutual.


    As for your question (by PM), I prefer to give you here, in public, the answer : I've already switched to COMODO free suite.


    After my bad experience with paid solutions (not with products but with companies) like BD, I've decided NOT to spend even a cent for this kind of apps. Because of this, I don't have to expect for any kind of help or respect by them, although I saw in their (COMODO) forum that there is enough (both help and respect), at least, much better than here.


    masterblaster


    Perhaps, a journalist or a lawyer could help enough.


    Companies are afraid of them very much (on every country of planet), regardless of corruption.


    Because I live in another (also corrupted) country, such an investigation is very difficult and unaffordable to me.


    My Best Regards!

  • Thank you for your follow up, friend. I've heard good things about COMODO, and hope it serves you well.


    My best regards to you, too! :)

  • zizoshx13
    edited May 2013

    I was just downloading the BD IS 2013, but when i see that the problem still persists, i moved to another security software till you fix this ancient problem.


    Thanks.

  • Hello BD team,


    Today, BD team deleted JoshY's (the creator of "BitdefenderBandwidthFix") topic where he had published the code he used, proving that the file is absolutely clean.


    Shame to you for your practices!!!!!


    @BD users : You can find "BitdefenderBandwidthFix" by JoshY here : http://www17.zippyshare.com/v/53614871/file.html


    To make it work please follow above Post #123


    Because of this as well as the ongoing issues with Safebox which have not been resolved (in fact my last ticket was ignored), I have uninstalled as well.

  • Unfortunately, as well as with the pop up issue, others too, are opting out.

  • coolcool1227
    coolcool1227 ✭✭✭
    edited May 2013

    @ BD Team


    Finally, because your practices and behavior makes me feel deeply insulted, it's impossible for me to continue using your product.


    Every time I see the "B" icon on my taskbar I feel like an idiot.


    I've already uninstalled BD and I never want to hear about you again.


    Once again:


    Shame on you for your practices!!!


    P S : If I was a Romanian citizen I would deeply investigate the reason of your denial and your fight against fixing this bandwidth issue. It would be very interesting...especially for clients who pay per MB for their connections...


    I am also waiting for the 2014 release and see if there any of the features we requested would have been implemented or not, and if not, I will also quit from here because our suggestions and reported bugs are just trashed and we are wasting our time here. Unfortunately the Beta version 2014 was just a clone of 2013 with many bugs inherited from its predecessors.

  • Can only milk a product for so long.

  • i just don't understand this this company i have never seen such poor support in my life once i contacted support i didn't hear nothing for a month and the forums there is no one here from support half the time its terrible why hasn't support said anything here its mind boggling.I don't want to sound harsh to bitdefender but this is bad sorry.,

  • So bd any news / comments on this?

  • Since trying out the trial, I have came across very one irritating issue which I can't seem to pinpoint. That is when the system is idle, my bandwidth seems to be being sucked up as if I was doing some intensive downloading in the background. I always need to reboot to make this problem go away. I will do a screen capture the next time.


    I am using windows 8 pro. And in task manager under performance, ethernet I can see the data being recived (In 10Mbps blocks) when there's absolutely no downloading going on. I have used Windows defender and avast and never came across such issues. <img class=" />

  • As you can see, currently I am not downloading anything but there is intensive bandwidth usage in the background. Overall, I think I'll uninstall this crappy program.


    captureqpc.png

  • After browsing some topics, this seems to be a common issue with PCs installed with IDM. After finishing the download, it keeps resuming in the background and doesn't stop until the system is rebooted. For the love of god, has this issue been solved?

  • I'd like to get a status update from BitDefender, too. This issue needs to be fixed ASAP. Without "BitdefenderBandwidthFix" by JoshY YouTube would be nearly unusable for me. If we don't get a response soon I'll have to open another support ticket on the matter.

  • Will something ever be done to resolve this issue?

  • Hello,


    this is a issue not only with the IDM.


    Take a look at these threat:


    http://forum.bitdefender.com/index.php?showtopic=42438


    One User YoshY has written a little fix which solve this issue. It closes the connections with the win_fait2 status. You will find the link to the fix in those threat.


    It´s a shame: It is a well known issue and the support does not say anything...


    Yours


    olli

  • Thanks for the fix! :wub:


    However, do I still need to


    1) Install Visual C++ 2012 or is it already included with it?


    2) So video streaming / IDM will work normally after installing it? No need to do anything?


    Hello,


    Final Version 0.1


    http://www17.zippyshare.com/v/53614871/file.html


    (I have made the installer, add support for all ports, and made the program stard automatically at Windows Startup)


    [iNSTALL]


    1) Delete any previous version of the fix.


    2) Just launch the setup.exe on your computer, and it works!


    [uNINSTALL]


    Go to: C:\Program Files (x86)\BitdefenderBandwidthFix\ and click on unins000.exe.


    [REQUIREMENTS]


    About 1 MB of RAM Memory only!


    Thanks.

  • Great fix. Thanks.

  • kesegy
    kesegy ✭✭

    More than 5 months since this topic was started and still no clear and definitive answer from Bitdefender, let alone a working official fix.


    Don't let this issue fade out, bump it until they get off their lazy a**es and fix this horrible problem.


    Shame on you, Bitdefender.

This discussion has been closed.