Slow Internet And Slow Computer

jobella

Hi,

For the past month or so my computer has been getting slower and slower (internet and office included).

I know it is not the internet provider because I've used it in two locations with different internet providers and its been slow in both.

My Office has also been acting up and crashing. Even Google sometimes doesn't respond.

My BitDefender says all is okay but I am a bit worried as last time this occured a virus passed my BitDefender security and shut down BitDefender without me knowing it.

I have also tried closing the firewall with no success.

Thanks

J

Georgia

Hello jobella, I have checked your account and you have a license key for Bitdefender Premium Services - Windows Tune-Up.

My colleagues will contact you via e-mail ASAP - ticket ID 201302211024193

Thank you!