Popup Asking Us To "activate Your Product".

fredsone

Hi.

We have Vista Ultimate and Bitdefender Total Security 2013

I have just received a popup asking me to activate our BD Total Security 2013.

If anyone is curious I have attached an image of the popup.

I am a little confused, we activated our product almost 9 months ago.

So, whats going on, is this popup a BD error or something more sinister.

Regards.

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Comments

Math_Matei

Possibly a trivial error! Try to re-login. I do not think the problem will persist!

Otherwise, a technical support engineer will help you fix the problem!

fredsone

It still happening, we just received yet another popup asking us to activate our BD Total Security 2013.

And now;

We are now also occasionally seeing another popup (see latest attachment) telling us BD cant log in because of no internet connection (our net was disconnected at the time).

Since we weren't attempting to log into any BD functions we are left guessing and we are again left wondering: Does anyone know why BD is attempting to automatically log in (in or even what it is attempting to log into) it is a shame the popup doesn't state what is attempting an auto-login.

fredsone

Possibly a trivial error! Try to re-login. I do not think the problem will persist!

Otherwise, a technical support engineer will help you fix the problem!

Thanks for the reply Gini.

We are not trying to log in when the popup appears, it appears the popups are the result of some other unseen process.

Regards.

Georgia

Hello fredsone,

Could you tell me if you managed to fix this issue?

fredsone

The popups have stopped :-)

Have a great day!