Stopped Working And Now Crashes As Of 3/6/13

Valdier

I have two different computers that I installed the free version of the software on. As of 3/6/13 both computers had the program start crashing. One at 12:36pm and one at 12:46pm. Both machines now try to login when starting the application and then fail moments later. The program then crashes throwing a windows message. This happens exactly the same on both computers, on different networks, completely unrelated to each other.

Valdier

I seem to have solved this at least in the short term.

• I re-downloaded the installer... ran the repair.

  
  

  • It failed.
• I ran it again and it said I needed to reboot to uninstall.

  
  

  • I clicked reboot and it didn't.
• I manually rebooted and when it came back up, bit defender was gone.
• I reinstalled it and it told me I needed to reboot.
• I rebooted and it came up again as inactive.

  
  

  • This time I was able to log in.
• It asked me to reboot.
• When it came up yet again, now it seems to be working...

Exact same procedure was required on both computers.

azavoianu

Hello,

Can you tell us what applications you have installed on those systems?

It could be a conflict between bd avfree and another app.

Thanks for feedback,

Alex