Installation Problems

mavsgirl41
mavsgirl41
in Installation

Hello,


I purchased Bitdefender Total Security 2013 directly from their website and I am now having problems installing it. I've already uninstalled the other software that I used before. My OS is Windows 7. Please help.


Thanks!

post-134300-1362948995_thumb.jpg

Comments

  • columbo
    columbo ✭

    Hi mavsgirl41, and welcome :)


    Try this first, otherwise we may have to do a little more with uninstall/reinstalling and also using the direct offline version.


    http://www.bitdefender.com/support/how-to-...C2%B2-1106.html


    Scott

  • mavsgirl41
    mavsgirl41

    Hi Scott ^_^


    That worked! Thanks so much!

  • columbo
    columbo ✭
    edited March 2013

    You're welcome, thanks for posting back. I'm glad their KB/Support article helped you :)


    Cheers :)


    Scott

  • Georgia
    Georgia ✭✭✭

    I am glad to hear this. Since the issue is now resolved, I declare this topic closed.


    If you need further assistance please don't hesitate to contact us.


    Have a lovely week! :)

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month