Windows Won't Start After Downgrade

I installed a 3 months giveaway "bit defender total security 2013" in my "windows 7"

N just few days back i upgraded my windows to "windows 8", everythng worked just fine

But today only 2 days of my giveaway license were left, so I downgraded to "bitdefender internet security 2013" by inserting a key in "total 2013", it told me that it is a "internet security key" and advised me to downgrade, and so i did

Took some time, then at the end of process, it said 'restart the computer to complete the i stallation'

I clicked on "restart now"

My laptop did shutdown as usually but upon power up it is showing a message

"Your PC needs to be repaired

The operating system couldn't be loaded because a critical system driver is missing or contains errors.

File: \windows\system32\drivers\bdelam.sys

Error code: 0x000000f"

Please help me out, solving this cause my laptop won't start now

P.S. I do not have windows installation media, but i have Ubuntu in a pen drive, if it helps

Find more posts tagged with

Comments

sollord

I installed a 3 months giveaway "bit defender total security 2013" in my "windows 7"

N just few days back i upgraded my windows to "windows 8", everythng worked just fine

But today only 2 days of my giveaway license were left, so I downgraded to "bitdefender internet security 2013" by inserting a key in "total 2013", it told me that it is a "internet security key" and advised me to downgrade, and so i did

Took some time, then at the end of process, it said 'restart the computer to complete the i stallation'

I clicked on "restart now"

My laptop did shutdown as usually but upon power up it is showing a message

"Your PC needs to be repaired

The operating system couldn't be loaded because a critical system driver is missing or contains errors.

File: \windows\system32\drivers\bdelam.sys

Error code: 0x000000f"

Please help me out, solving this cause my laptop won't start now

P.S. I do not have windows installation media, but i have Ubuntu in a pen drive, if it helps

Hit F8 during boot and use the option to disable Early launch antimalware protection it's like the second to last option. I just had this exact same issue on a reboot with bdelam being missing something in bit defender is broken and it's messing up windows8.

This is a bit of a major issue as it makes it look like Windows 8 is totally broken and requires a re-install to fix when it's just bit-defender breaking windows 8 new early launch antimalware system when it tries to take over. Highly annoying but bypassable.

pushkar

Hit F8 during boot and use the option to disable Early launch antimalware protection it's like the second to last option. I just had this exact same issue on a reboot with bdelam being missing something in bit defender is broken and it's messing up windows8.

This is a bit of a major issue as it makes it look like Windows 8 is totally broken and requires a re-install to fix when it's just bit-defender breaking windows 8 new early launch antimalware system when it tries to take over. Highly annoying but bypassable.

You the man, Sol Lord

Seriously i thought i will have to formaty laptop, erasing the all movies n songs collection

Thanka for saving my a** man, really (:

Georgia

Hello pushkar,

I am glad to hear this.

When upgrading the operating system we highly recommend you to make a fresh reinstall of the security solution to prevent any incompatibility issues.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day!

cathineen25

The key to the answer provided which makes this totally impossible is the comment, "When the Windows 8 Logo appears" many will find their boot process doesn't get to a logo. It falls far short. You may if your lucky boot to the recovery console. Thus unless there is more tools in the recovery console on a USB stick then there is remaining on the partition on the hard drive it may help you.

Its become a sad adventure for people with these issues not wanting to lose data. Gone is your recovery disks, many times they leave you with a split HD, well what if the HD is bad? Basically your in a lesson learned situation, they want you to go through these processes of backing up your OS, creating a recovery disk, making a system image. The last being the best option.

If not pay a service to backup, services like Buffalo, and WD are thriving for a reason with their personal clouds. People think to themselves, "I can't trust these services to keep my data private or to keep it to themselves." Although I agree unless you want to lose important information you must jump through these hoops so they can save 20 bucks a pc sold you don't want to hear the lectures while your in the middle of a pc emergency.

Just find a solution to a issue that should be easily solvable. Really how hard can it be to repair the boot section enough to boot up, pull data and do a claen reinstall. I refuse to beleive it should be this difficult. I understand protecting licenses but this silly create this make that, backup here...enough already this should have been solved ions ago, make a Windows based program that doesn't just do backups but full images of the hd. Hookup a 1tb drive and boom your done. Or you can check if this article work.