Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Trojan.agent.aach + Win32.worm.ahkheap.a Helpppp!
Options
Hi everybody!!!!
We're sarahfabio from Italy!!!
We're in trouble with these 2 viruses: Trojan.Agent.AACH and Win32.Worm.Ahkheap.A
Our BitDefender Professional Edition v7.2 has removed 5 of 7 infected files on our PC but it's not able to remove these 2:
C:\heap41a\offspring\MicrosoftPowerPoint.exe=>(RAR Sfx o)=>MicrosoftPowerPoint\Install.txt
C:\heap41a\offspring\MicrosoftPowerPoint.exe=>(RAR Sfx o)=>MicrosoftPowerPoint\pathlist.txt
How we could remove them?
Please HELP US!!!!! 
0
Comments
-
First rename this file: "C:\heap41a\offspring\MicrosoftPowerPoint.exe" to something like "MicrosoftPowerPoint.vir".
DO NOT execute this file.
Then submit to Bitdefender labs the contents of this folder "C:\heap41a" (including the previos mentioned file) and wait for feedback.0
