Uninstall F-secure

Graham Woolley

i have tried to install bitdefender total 2013, f-secure logo on task bar was not removed therefore install failed. f-secure removed from computer in add/remove facility on windows xp

columbo

Hi Gray, and welcome

Please first confirm that your Windows XP computer meets at least the minimum (if not more) and all other system requirements for Total Security. It is about 1/2 down the web page, just above the blue bar Comparison table: http://www.bitdefender.com/solutions/total-security.html

Then download from here, the direct full offline version of Bitdefender.

Also download the Bitdefender 2013 uninstall tool from here. Run this first, as this was your last attempt in installing. Restart your PC.

Other AV uninstall tools can be found here: http://www.bitdefender.com/support/removal...tware-1107.html

In the above link given for F-Secure uninstall tool is their manual way to uninstall it (as it sounds like you did), and unless you go into their forum, can have a hard time finding this exe uninstall tool itself. It will seem like once you run it, nothing happened, and then your PC will restart automatically, having (hopefully) uninstalled F-Secure. There may be a quarantine file left in Application Data? Please confirm all folders for any leftovers.

Run CCleaner free version in Registry mode and look for any leftover F-Secure or Bitdefender keys, and delete only those. Also run Cleaner (sweep) mode. Restart your PC.

Right click and run as admin the saved Bitdefender file, and when it asks to check for updates during install, deny it and proceed. You can update after it is installed.

Keep us in touch of your results.

Kind regards,

Scott

coolcool1227

Hi

Kindly follow the instructions posted by columbo.

Just FYI

How To Remove Previous Antivirus Traces And Re-installation Of Bitdefender, Detailed Procedure

Graham Woolley

Hi columbo

I tried your suggestion quicking on exe.uninstall f-secure, this worked first time & removed the f-secure logo from the task task bar & registery. Bitdefender then loaded up no problem. Thanks for all your help solving this issue.

Kind Regards

Graham

Hi Gray, and welcome

Please first confirm that your Windows XP computer meets at least the minimum (if not more) and all other system requirements for Total Security. It is about 1/2 down the web page, just above the blue bar Comparison table: http://www.bitdefender.com/solutions/total-security.html

Then download from here, the direct full offline version of Bitdefender.

Also download the Bitdefender 2013 uninstall tool from here. Run this first, as this was your last attempt in installing. Restart your PC.

Other AV uninstall tools can be found here: http://www.bitdefender.com/support/removal...tware-1107.html

In the above link given for F-Secure uninstall tool is their manual way to uninstall it (as it sounds like you did), and unless you go into their forum, can have a hard time finding this exe uninstall tool itself. It will seem like once you run it, nothing happened, and then your PC will restart automatically, having (hopefully) uninstalled F-Secure. There may be a quarantine file left in Application Data? Please confirm all folders for any leftovers.

Run CCleaner free version in Registry mode and look for any leftover F-Secure or Bitdefender keys, and delete only those. Also run Cleaner (sweep) mode. Restart your PC.

Right click and run as admin the saved Bitdefender file, and when it asks to check for updates during install, deny it and proceed. You can update after it is installed.

Keep us in touch of your results.

Kind regards,

Scott

columbo

You're welcome, Graham, glad to hear it Thanks for posting back with your results. Kindly also consider the valuable resources shown in the Pinned Topics of the sub forums, a lot of good stuff there

Kind regards to you, too.

Scott

Georgia

I am glad to hear this.

Since the issue is now resolved, I declare this topic closed.

Thank you all for your great input and have a nice day!