Deleting My Avangate Account

hhh9
hhh9
in General

I want to delete my Avangate account and all my personal details (adress, payment details, etc.) from their system.


I already contacted the Avangate support, but they did not helped me.

Comments

  • Georgia
    Georgia ✭✭✭

    Hello,


    My colleagues from Customer Service will assist you asap via email. Your ticket ID is 201304251116089


    Thank you for posting!

  • hhh9
    hhh9
    Hello,


    My colleagues from Customer Service will assist you asap via email. Your ticket ID is 201304251116089


    Thank you for posting!


    Hello,


    Thanks for your reply.


    How long will it take before the customer service will contact me?


    Is it a problem that the email address I have given here is different from the email address at Avangate?

  • Georgia
    Georgia ✭✭✭
    edited April 2013

    Hi hhh9,


    It took a few days for Customer Service dept. to receive an answer from the online platform in regards to your account. As far as I see, they forwarded your email to Avangate to be removed from their database asap. You should receive an answer from my colleagues within 24 - 48 h.


    We are here for you should you need further assistance.

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