Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Avc3.sys

Options

Hi,


I was half way installing BitDefender Internet Security 2013 into my Windows 8-64, the system halted and when I rebooted it, my PC needs to be repaired because one of the critical driver file is missing or contain error.


File:\windows\system32\DRIVERS\avc3.sys


Error corde: 0xc000007b


Is this related to the installation? I have yet to fix the driver file.


If anyone encounter the same issue please share with me your solution.


Thanks.


neu

Comments

  • columbo
    Options

    Hi neu, and welcome :)


    Please try the solution found in this Bitdefender KB support article, and let us know if this resolves it for you: http://www.bitdefender.com/support/how-to-...C2%B2-1106.html


    See also the Note below step# 2, concerning Windows 8.


    Kind regards :)


    Scott

  • Georgia
    Georgia ✭✭✭
    Options

    Hi neu,


    avc3.sys is Bitdefender's driver for Active Virus Control. You can actually see this feature in the Bitdefender product if you go to Settings > Antivirus > Shield tab.


    Please let us know if you still need help with the installation.


    Thank you.

  • Hi neulwy, how did this work out for you? I think the installer that you used is incomptable. Can you make sure that you are using the one for Windows 8 and it says 64bit? smile2.png