Can't Install Antivirus Plus 2013

jerbombs

Hello, I have a antivirus plus 2013 installation disk. I tried to install it and found out that I installed total security. I uninstalled total security and reinstall antivirus plus 2013 but it installs total security instead. I tried reinstalling for several times now but it still installs total security. Can you help me. ASAP

austingrd

You might have downloaded the correct installer. Can you post the link where you downloaded the installer that you are using instead?

Georgia

Hello, I have a antivirus plus 2013 installation disk. I tried to install it and found out that I installed total security. I uninstalled total security and reinstall antivirus plus 2013 but it installs total security instead. I tried reinstalling for several times now but it still installs total security. Can you help me. ASAP

Hello,

Let's try following this guide first:

1. Run this uninstall tool for Bitdefender Total Security 2013:

http://www.bitdefender.com/files/Knowledge...nstall_Tool.exe

Save the tool on the PC, run it, click the Uninstall button and restart the computer when prompted. This process may take a few minutes to complete.

2. Then, download Bitdefender Antivirus Plus 2013 from here:

http://www.bitdefender.com/site/Downloads/...nstaller/av.exe

Save it on your PC then run it to begin the installation.

3. At the end of the installation process click on 'Get Started' green button to configure the product.

More information on how to register Bitdefender 2013 is available in this article:

http://www.bitdefender.com/support/how-do-...rsion-1007.html

Please post back if you need more help on this matter. Thank you!