Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Helps

Options

hi everyone>


i have 2 problems...


1- I just bought my license for Bitdefender Total Security. During the installation, it asked me to remove Hotspot Shield. and i remove it, after that i install HS and its not working. how can i solution this problem ?


2 - And i bought a license for Premium Services Windows Tune-Up, how can i contact them its every months or just one time to fix my PC ?


my PC windows 7


thanks a lot :)

Comments

  • stkf10
    Options

    no body wanna to help me


    :(

  • stkf10
    Options

    any help

  • columbo
    Options

    Hi stkf10 :)


    It seems BD tech support is busy behind the scenes finalizing the 2014 version. You may have better luck contacting support by the other options provided here: http://www.bitdefender.com/support/contact-us.html


    Kind regards,


    Scott

  • coolcool1227
    Options
    Hi stkf10 :)


    It seems BD tech support is busy behind the scenes finalizing the 2014 version. You may have better luck contacting support by the other options provided here: http://www.bitdefender.com/support/contact-us.html


    Kind regards,


    Scott


    Very few staff members for Technical Support in such Top Ranked Company ??????????????

  • columbo
    Options
    Very few staff members for Technical Support in such Top Ranked Company ??????????????


    I know, it's a little discouraging, my friend.

  • Georgia
    Georgia ✭✭✭
    Options
    hi everyone>


    i have 2 problems...


    1- I just bought my license for Bitdefender Total Security. During the installation, it asked me to remove Hotspot Shield. and i remove it, after that i install HS and its not working. how can i solution this problem ?


    2 - And i bought a license for Premium Services Windows Tune-Up, how can i contact them its every months or just one time to fix my PC ?


    my PC windows 7


    thanks a lot :)


    Hello,


    My colleagues from the Premium Services dept. will handle your request asap.


    Thank you for posting!