Slow Shutdown With Bitdefender On 2 Computers

Hello,

I have just installed 2 trial installations of Bitdefender 2013 plus on three computers

1.) Windows 8 x86 - Slow shutdown (or freezes)

2.) Windows 7 x64 - Slow shutdown (5 minutes or so)

3.) Windows 8 x86 - Working perfectly

So is there a solution to fix the slow shutdown on the first two computers?

I am uploading the logs and shall upload them as they complete.

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When you say slow, can you please specify the difference? Like with BD on, how many seconds does it take to shut down and with BD disabled too.

on my w8 x86 pc previously it took 30 seconds... but now i dont even think it switches off automatically

on my w7 x64 pc previously i would say not more than 1 minute... but now its around 5+ minutes (u feel like its stuck but eventually happens)

Here's my windows 8 x86 log file

http://upafile.com/ngqq0kbfhmhf

And my log for this PC windows 7 x64

http://upafile.com/qquhk21gq937

No reply to this yet?

Support are you there?

Excellent product, bad support

Please improve on this area

Hi shakirmole

Unfortunately, you caught Bitdefender working on finalizing the 2014 version, so yes, support isn't what it could be for now. You can wait here for a response, if you wanted, or try the other support options here: http://www.bitdefender.com/support/contact-us.html

Kind regards,

Scott

Yes i actually was suspecting the same.

anyway, since bitdefender 2014 is coming, i should wait for its release and get that instead.

thanks

Good thinking, shakirmole, as that's what I was thinking too as I posted the above. It's supposed to have some advanced technology, that may help to speed things up. Yet, with any new release, there can be glithches associated with it.

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