Vip Support Not For All!

Lee_S

Hello Bitdefender,

Why is VIP support only available to residents of the USA? Is the rest of the world not important?

COME ON BD! TREAT US ALL AS VIPs! Did I buy a lower grade product? NO! Am I less important than any other BD customer? NO!

What's good for one customer is good for another.

I am not a second class citizen or customer!

Georgia

Hello,

The VIP support is a pilot idea we just added to our en-us kits. As we develop this service it will soon be available worldwide.

Thank you for your understanding, hope you have a lovely day!

Pushkar112

Hello,

The VIP support is a pilot idea we just added to our en-us kits. As we develop this service it will soon be available worldwide.

Thank you for your understanding, hope you have a lovely day!

Hey Georgia,

Can give Detailed info on What VIP Support means.

Do We Have To Pay For Getting The Required Service?

Georgia

Hi

About the VIP Support - this is an extra support service, besides the regular technical support service that will always stay free for all our customers.

For a nominal fee, you can contact the dedicated Microsoft Certified Senior Technicians team who can help with any Bitdefender issue or inquiry you might have.

Thank you for posting.

Pushkar112

Hi

About the VIP Support - this is an extra support service, besides the regular technical support service that will always stay free for all our customers.

For a nominal fee, you can contact the dedicated Microsoft Certified Senior Technicians team who can help with any Bitdefender issue or inquiry you might have.

Thank you for posting.

Thanks Georgia for The info

Georgia

You're welcome, Pushkar Gogte. I'm glad I could answer your query.