Unable To Authenticate My License On My Laptop

kumarssramesh

Hello,

I had an 1 PC 1 Year subscription of Total Security 2013 and installed it in my Laptop and activated it using my License Key. It was working fine. But unfortunately I had problem with my HDD and I have to replace my HDD completely and install the New OS again. Now I am trying to install Total Security 2013 and activate it using the same License Key. But it not allowing me to do so. Now I have choosed the option of Trial Version for the time Being.

is it not possible to install and activate Total Security 2013 using my License Key again on the new HDD ?

Regards,

Ramesh

Georgia

Hello Ramesh,

No worries, I checked your Bitdefender Total Security license key and it's still valid for another 136 days. You can use it again after reinstalling Bitdefender.

A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.

In order to upgrade to the new version please follow the steps below:

http://forum.bitdefender.com/index.php?act...f=366&id=58

From now on, post in this area of the forum in case you encounter further issues after the upgrade:

http://forum.bitdefender.com/index.php?showforum=360

Thank you.