Hi,
I have purchased bit defender 2013 antivirus plus and installed it a month ago in my system ( initially it crashed several times in the previous system and caused BSOD in windows 8 , however in some try it got installed) . yesterday I had to change my system and have tried to install in new system with Windows 8 Enterprise 64 bit but every time the installer starts it shows the scanning , downloading and installing screen and the PC hangs. Have tried it 4 times everytime the same result. I have disabled windows defender , UAC and used BD uninstall utility to remove any left overs before installing each time but same result. I have also used the direct 64 bit antivirus plus installer mentioned in your forum which was around 320 mb ( i guess offline package ) but even that asks for downloading files during installation and hangs at the start as previous one. Iam running without any antivirus now and expect a quick response.
Thanks in advance.
And also I would like to know how can I use the license key ( single user ) purchased and has been registered in the previous system ( has been formatted before selling the PC ) in my new system bought yesterday. I already have registered in the the online BD portal with my key from the previous system. But that has been formatted and want to activate my remaining 11 months from this new system. Kindly let me know how to proceed further.
Look forward for your response.
Thanks,
Prash