Bitdefender Total Security 2014

GriffsChair
GriffsChair
in Installation

Hi all,


I have recently purchased BitDefender Total Security 2014 (3 PC Pack). I have had no problems installing this onto my 2 Win7 Pro 64 Bit PCs'. One of these had Comodo on and the other Zone Alarm - both installed fine and I uninstalled the other AV products afterwards.


I then moved to my Win7 Home Premium 32 Bit laptop an there the trouble started. When installing I had a couple of .dll errors reported saying that they were not valid Win32 applications. Well the BD installer is supposed to look at your system and work out what it needs to download so is this screwing up and pulling down the 64bit version? Anyway when installed I cannot run BD at all and it comes up with another error - see top screenshot in image. Searching for this says that this error only appears on 64bit systems when trying to run a 32 bit application?


See screenshot for 2 x DLL errors and top one showing running error.


Any ideas forum folk?

post-149374-1373394860_thumb.png

Comments

  • Georgia
    Georgia ✭✭✭

    Hello GriffsChair and welcome to the Bitdefender forums :)


    I see this issue was already addressed during a chat session with our technical support representatives. Your ticket ID is 201307091001337.


    We are here for you in case you have other queries. Have a lovely day!

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