'contact Support' - Now What Happens?

I have various problems after installing Bitdefender for the first time. Within Bitdefender, I used the 'Help and Support' > Contact Support' wizard to get my problems resolved. I got a message to say that a file has been created on my desktop, which it has.

So now what happens? Has the file been sent to BD? Do I need to send the file to someone? Who?

Thanks in advance for guidance.

Find more posts tagged with

Comments

wkwood

I have various problems after installing Bitdefender for the first time. Within Bitdefender, I used the 'Help and Support' > Contact Support' wizard to get my problems resolved. I got a message to say that a file has been created on my desktop, which it has.

So now what happens? Has the file been sent to BD? Do I need to send the file to someone? Who?

Thanks in advance for guidance.

If you're having multiple issues try using the chat support to get them remedied. http://www.bitdefender.com/support/chat-support.html

They usually can work out whatever issue is happening quickly.

TimDBerlin

If you're having multiple issues try using the chat support to get them remedied. http://www.bitdefender.com/support/chat-support.html

They usually can work out whatever issue is happening quickly.

Thanks Will, I'll try Chat.