Conflict Bitdefender And Citrix Application

I installed bitdefender internet security 2013 and now i have problems with starting up applications in citrix. When i click on the icon within citrix of the specific application (eg explorer,....) I get the pop up that a secrurityscan is started and then everything stops.

I checked already the internet options to accept cookies etc but no good result

Can anyone guide me to the procedure in settings how I need to set up Citrix or maybe my bitdefender.

thx

Jan

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Comments

dwaynnyt

I haven't encountered anything like this so far. You may need to create a support ticket here so this could be investigated. What version do you currently have on if I may ask?

Georgia

Hello,

A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.

In order to upgrade to the new version please follow the steps below:

http://forum.bitdefender.com/index.php?act...f=366&id=58

From now on, post in this area of the forum in case you encounter further issues after the upgrade:

http://forum.bitdefender.com/index.php?showforum=360

Thank you.