Total Security - Install Fails Says No Internet Connection
Hi all. I have a purchased 2013 edition of Total security which I am trying to install on my wife's laptop. It fails as soon as I try to run it, says straight away that an internet connection is required to install bitdefender.
However the laptop does have a working wired internet connection. I even downloaded another copy of the install file from the target laptop and it still fails in exactly the same way.
I have tried disabling the wireless adapter and the bluetooth in case it was getting confused, still no go. Any ideas please anyone, getting a little frustrated here
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Guys this is now fixed. I had windows firewall turned off but the service was still running. Stopped the service, re-booted for the 'n'th time and then I could install OK. Not sure if this is the root cause but whatever, all working now.
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Maybe you can also add a rule or an exception at the firwall so you won't be having this issue in the future.
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