2013 Total Security Bsod

notami

I have installed BD Total Security 2013 on 3 computers;

laptop - win7 ultimate /32

workstation - win7 ultimate /64

htpc - win7 ultimate /64

Bitdefender Total Security b:17.15.0.682

engine v: 7.49198

sig: 9383558

All are experiencing network lag and increased internet page load times.

Laptop and htpc are plagued with frequent but intermittent BSOD's often

but not always indicating bdselfpr.sys as a cause and just as often as not

they occur with with system at idle.

I attempted to upload the latest .dmp bare and as .zip but both failed:

"Upload failed. You are not permitted to upload this type of file"

thanks

notami

As an update, I've ran the Bitdefender Support Tool twice each time it stalls at "getting event logs..."

with sysdump.exe spiking the CPU at 55-60%. I'm not hopeful.

I have installed BD Total Security 2013 on 3 computers;

laptop - win7 ultimate /32

workstation - win7 ultimate /64

htpc - win7 ultimate /64

Bitdefender Total Security b:17.15.0.682

engine v: 7.49198

sig: 9383558

All are experiencing network lag and increased internet page load times.

Laptop and htpc are plagued with frequent but intermittent BSOD's often

but not always indicating bdselfpr.sys as a cause and just as often as not

they occur with with system at idle.

I attempted to upload the latest .dmp bare and as .zip but both failed:

"Upload failed. You are not permitted to upload this type of file"

thanks