Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

All Access Blocked Under Windows 8.1, Then Bsods

Options
GAMARCH
GAMARCH
in Firewall

Firewall had to be disabled to allow any access, but then BDSELFPR.SYS continual BSOD's.


So BitDefender uninstalled and reinstalled


As soon as internet used, BDSELFPR.SYS continual BSOD's.


So BitDefender permanently uninstalled.


Ticket raised, no response yet.

Comments

  • GAMARCH
    GAMARCH
    Options

    Apologetic response from support together with instructions on how to submit evidence..


    So, BitDefender reinstalled again.......


    And the problem did not reoccur.


    Problem has not occured since......


    So all is well....

  • Georgia
    Georgia ✭✭✭
    Options

    Hi wiz2003b,


    Thank you for your feedback.


    I am glad to hear this. Since the issue is now resolved, I declare this topic closed.


    If you need further assistance please don't hesitate to contact us.


    Have a nice day! :)

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month