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Thunderbird Toolbar Not Working
The "Is Spam" "Not Spam" "Add Spammer" "Add Friend" are always greyed out.
This happens on Windows 7 x64 and Windows 8 x64
Comments
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Hi PhoenixtheII, and welcome
I couldn't tell from your folder tree on the left side, but do you have your email account set up as a POP/SMTP account, as the Toolbar will not function properly in IMAP mode.
Taken from the New Bitdefender manual:
The Bitdefender Antispam protection is available only for e-mail clients configured to receive e-mail messages via the POP3 protocol. POP3 is one of the most widely used protocols for downloading e-mail messages from a mail server.
Supported e-mail clients and protocols
Antispam protection is provided for all POP3/SMTP e-mail clients. The Bitdefender Antispam toolbar however is integrated only into:
Microsoft Outlook 2007 / 2010 / 2013
Microsoft Outlook Express and Windows Mail (on 32-bit systems)
Mozilla Thunderbird 3.0.4
T-bird and the BD antispam toolbar are working on both my PCs, Windows 7 & 8, 64-bit.
Keep us posted,
Scott0 -
Ah mkay, that explains it then.
POP3 is so outdated. Nearly everyone uses some form of IMAP nowadays...
Mkay, no problem, just was wondering. Makes the entire anti spam functionality worthless then.0 -
Sorry about that, if you need anything else, let us know. Otherwise, BD did a nice job with the manuals (PDF in my siggy) or open BD and bottom right /Help and Support/Support Center.
Mkay, over and out
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